![]() Talk with your designer if you have one, or try to make something very simple. If you don’t have much space, which is common in many products, there’s always a way. ”Įven better, with a nice instructive illustration. When this happen, you can try to restart your app, reinstall it, restart your browser/phone, check or contact us at. In stead of ”Oops, something got wrong and we don’t bother about it really” the user might instead read ”We’re sorry, your message/search/whatever wasn’t posted. Would you like to see this when applying for a bank loan or entering your credit card number. If you do care about users trust in your product, then probably it’s worth doing something with your error states. How trustworthy is a service that gives the message ”Oops. ![]() They have got guidance through the error message. Your reviews in the stores improves, because people don’t need to contact you because ”the app is not working”. But the reward can be astounding when you do. It’s a pain working with proper error messages. And they can’t get any help getting through. It just annoys and tells them something they already know. Don’t pretend the ”Oops” is something different than ”server error”. Or you just can’t do the proper testing and investigating to write a more clear message and guidance. ![]() You just want to get something out of the door. But it takes time and effort to find out different user scenarios and tweak error messages to print some help to the user, so it’s much faster to just write ”server error”, ”technical error” or. Very rarely there are cases where the developer can’t find the cause and possible solution for the user. Really? In what way is this more friendly than ”server error”? The only reason to use ”Oops, something got wrong” is if you have no idea what happened, or don’t bother to test your app enough to give the user some better clue and support. When I ask programmers why they use this ”Oops.!” line the common answer I get is ”we want to have a friendly language with the user”. It seems to have replaced the ”Server error” message everyone hated. I’m pretty sure I’m not.Īll over the web and apps we can nowadays see this ”Oops, something got wrong” error message, at any point, any time. This might be a pet peeves for me, so show me I’m wrong. ![]()
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